Terms of service

General Terms

Welcome to DouxDazzle. By accessing and using our website, you agree to comply with these Terms of Service. These terms apply to all visitors, users, and others who access or use our services.

We reserve the right to modify these terms at any time. Continued use of our website after changes constitutes acceptance of the new terms.

Product Information

All products displayed on DouxDazzle are subject to availability. We make every effort to ensure product descriptions, colors, and images are accurate, but minor variations may occur.

Prices are subject to change without notice. We are not responsible for typographical errors regarding price or product information.

Order Processing

All orders are subject to product availability and verification of order information. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available.

Order confirmation does not constitute our acceptance of your order. We may require additional verification before shipping.

Shipping & Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers or customs.

Risk of loss passes to you upon delivery to the carrier. You are responsible for providing accurate shipping information.

Returns & Refunds

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Final sale items are not eligible for return.

To initiate a return, please contact our customer service. Refunds will be issued to the original payment method within 14 business days of receiving the returned item.

We are not responsible for return shipping costs unless the return is due to our error.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of DouxDazzle and protected by international copyright laws.

Unauthorized use of any content may violate copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Limitation of Liability

DouxDazzle shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

Our total liability for any claim related to our services shall not exceed the amount you paid for the product in question.

Dispute Resolution

Any disputes arising from these terms shall be resolved through good faith negotiations. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the International Chamber of Commerce.

The arbitration shall take place in Singapore and shall be conducted in English. The arbitrator's decision shall be final and binding.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

Contact Information

For any questions regarding these Terms of Service, please reach out through our customer service portal.