Shipping policy

Shipping Information

At DouxDazzle, we strive to deliver your fashion essentials in a timely and secure manner. Please review our shipping policy below for details about order processing, delivery times, and other important information.

Standard Shipping

We currently offer Standard Shipping as our sole delivery method for all orders. Shipping fees are calculated based on your location and order weight during checkout.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer.

Delivery Time

Standard Shipping typically takes:

  • Domestic: 3-7 business days after dispatch
  • International: 7-21 business days after dispatch

Please note these are estimates and not guarantees. Customs clearance may cause additional delays for international shipments.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your package's journey.

Shipping Restrictions

We currently ship to most countries worldwide. However, some restrictions may apply to certain destinations. If we cannot ship to your location, you will be notified during checkout.

Undeliverable Packages

Packages may be returned to us if:

  • The address is incorrect or incomplete
  • The package is unclaimed after multiple delivery attempts
  • Customs duties remain unpaid (international orders)

In such cases, we will contact you to arrange reshipment (additional fees may apply) or issue a refund minus original shipping costs.

Important Notes

  • We are not responsible for delays caused by carriers, weather, or customs
  • Shipping fees are non-refundable unless the error is on our part
  • Please ensure your shipping address is accurate before completing your order

For any shipping-related inquiries, please visit our Contact page.